Return Policy
Returns are available for qualifying items under reasonable conditions.
Return Period
Products may typically be returned within 14 days after delivery, unless otherwise noted in the product description.
Return Conditions
Eligible returns generally meet the following requirements:
• item remains unused
• original packaging is included
• all components or accessories are returned
• no damage caused by improper handling
Items Not Eligible for Return
Certain items may not qualify for return consideration, including:
• customized or specially configured jewelry
• clearance or final-sale items
• products showing signs of wear
Return Request Process
Customers wishing to request a return may contact support with order details. After review, instructions will be provided for sending the item back.
Once the returned product is received and inspected, an exchange or refund may be arranged if the item meets the eligibility requirements.